Returns and Exchanges
Our policy lasts 14 days. If 14 days have gone by since the receipt of your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return or an exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging, with tags in place.
The customer should bear the shipping costs to and from us.
All items sold are not refundable, they are however exchangable.
Only regular priced items may be refunded, unfortunately sale items are not refundable.
Exchanges are acceptable within 14 days of receipt of your order. Shipping costs to us and redelivery fee are to be covered by the customer. Please send us an email at firstname.lastname@example.org for assistance.
Please note: For exchanges, the waiting time may be longer as we may need to re-order your item. Please choose another colour available in stock if your wish to receive the item faster.
To return your product, please let us know beforehand.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.